compliance

Subprocessors

Updated July 11, 20266 sections1 min read
§ 01

Purpose

ErrTap uses carefully selected third-party service providers (“subprocessors”) to help deliver the product. This page lists current subprocessors that may process customer personal data.

§ 02

Infrastructure

Cloud hosting and managed databases for the API, workers, and dashboard. Providers store encrypted data in the regions configured for your deployment.

§ 03

Delivery and messaging

Transactional email for alerts, invites, and account messages. Webhook deliveries go to endpoints you configure; we do not share payload content with unrelated third parties.

§ 04

Payments

Paid plan billing is processed by our payment provider. We do not store full card numbers on ErrTap servers.

§ 05

Analytics (marketing site)

Anonymous usage analytics on the marketing site (for example Vercel Analytics) run only when you consent to the analytics cookie category.

§ 06

Changes

We will update this list when we add or replace a subprocessor. Material changes affecting personal data processing will be communicated as described in our DPA and Privacy Policy.

Current subprocessors

Names may be filled in with specific vendors for your deployment; contact legal@errtap.com for a signed schedule.

  • Hosting / computeAs configured

    Application hosting, edge delivery

  • PostgreSQL providerAs configured

    Primary application database

  • Redis providerAs configured

    Queues, rate limits, ephemeral cache

  • Email deliveryAs configured

    Transactional and alert email

  • Payment processorAs configured

    Subscription billing

  • Vercel AnalyticsGlobal

    Marketing-site analytics (consent-gated)

  • OpenAIUnited States

    AI root-cause analysis, only when a user runs it on an issue